Peak-end-rule Canvas

Background & building a shared understanding:

There are many instances where the Peak-end rule could apply and prove to be gold class.

Post teaching my mentees about Kahneman and his works, I’m not altogether surprised how one of them recently went:

“I now thoroughly understand and comply with the concept of leverage and focusing on the right area or incentivizing the right stuff so as to aid the moving of the needle over those metrics”

And I’m not surprised altogether.

There are countless instances where leadership coaxes teams and unforgivingly pins on and follows up over some vanity metrics when there seems to be no real intention or inclination towards sitting down with the teams and spending time with them, collaborating with XFN and getting one’s hands dirty with strategizing.

Here’s a visual framework you could employ to collaborate and brainstorm towards arriving at building a shared understanding of the peak and end points that are crucial to build a shared understanding: